As a Customer Support Specialist, you'll work closely with fellow members of our Customer Success team to provide our growing customer base with world-class service and support. Additionally, you'll be responsible for performing Quality Assurance duties to identify fraud and ensure our customers and jobs meet established guidelines. You'll be working as a part of a team to provide world-class support, customer training, correct issues, document feature requests, and manage various customer-facing tasks.
What you'll be doing:
What you'll bring:
This role is based in Pittsburgh, PA and not eligible for telecommuting. Qualified candidates must be able to work onsite in our office each day.
JazzHR has been empowering small businesses with cutting-edge performance recruitment solutions since 2009. For thousands of SMBs, JazzHR’s platform bridges the gap between recruiting and new hire performance.
Growing companies trust JazzHR to improve their results by replacing antiquated hiring practices with JazzHR’s high-performance candidate sourcing, interviewing, and talent evaluation and new hire onboarding solutions.
The JazzHR team believes in a customer first mindset, a collaborative and winning culture, driving results, and having fun while doing so. We offer highly competitive salaries, great benefits, and your birthday off every year. If you share a similar professional outlook, come join us!
JazzHR is an equal opportunity employer. JazzHR makes employment decisions solely based on business needs, job requirements and individual qualifications without regard to race, gender, religion, ethnicity, age or any other status protected by the laws and regulations where we operate.