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Relationship Sales Manager

The Position:
JazzHR is seeking a Relationship Sales Manager to join our Pittsburgh-based Customer Success team.  Relationship Sales Managers are high-energy, dynamic communicators who can build relationships over the phone with ease. Your consultative style will help you identify client needs, match them to appropriate products or services, and pitch those solutions in a way that results in expansion sales.  This role requires a self-motivated people person with an unending desire to win!  You need to understand technology and be willing to jump in and help customers, but also know when to seek assistance from our technical support team to ensure our customers have the best experience possible.  
 
What you'll be doing:

  • Identifying revenue opportunities within the JazzHR customer base to cross-sell and upsell add-on products and services to
  • Managing your sales pipeline to ensure you achieve your monthly goals
  • Demonstrating the value that our award-winning platform has to offer
  • Gathering customer quotes, testimonials, leads, and references from happy customers
  • Maintaining accurate customer records within Salesforce.com to manage your work-life and prospect pipeline
  • Helping customers implement and utlize JazzHR tools & features  

What you'll bring:

  • A customer-first mindset
  • 3-4 years in an account management or customer success role
  • Experience with Salesforce.com or another CRM tool
  • Understanding of sales processes
  • A strong technology background or apptitude
  • Exceptional written and verbal communication skills
  • A Bachelor's degree or equivalent experience

This role is based in Pittsburgh, PA and not eligible for telecommuting.  Qualified candidates must be able to work onsite in our office each day.
 

About JazzHR:

Since 2009, JazzHR has raised the bar in the recruiting software industry, with many of our innovations becoming industry-standard. We’re the first company to put powerful, yet easy-to-use recruiting software in the hands of startups, growing companies, and even presidential campaigns.

As JazzHR, we’re now on a mission to reveal the elusive yet absolutely critical connection between recruiting and performance. We’re doing this by creating innovative tools that help companies uncover the hidden recipes for making transformative hires.

We believe that hiring managers have the most important job during the whole recruiting process (choosing whom to hire), yet they’re the most underserved user of recruiting software. There’s nothing in recruiting software that helps hiring managers make better hires. We’re dedicated to closing the loop that connects recruiting to performance so how a company recruits actually transforms how it performs.

We’re called JazzHR because we feel it’s a powerful metaphor for the challenges that employees face to perform in today’s modern work environment. It also represents the fact that our software breaks the rules of our industry. Jazz music doesn’t fit into a box. Jazz fans don’t fit in a box. Our company JazzHR certainly doesn’t fit in a box.

JazzHR has offices in Pittsburgh, PA and Waltham, MA. Our team has been the recipient of a series of prominent awards. Named an Inc. 5000 company in 2017 for the second consecutive year, JazzHR continues to be recognized for its accelerated growth and human capital management solutions. Along with being named 2017's Best Human Capital - Talent Management Solution in the 32nd annual SIIA CODiE Awards, JazzHR was recently ranked the No. 1 most user-friendly Applicant Tracking Software by Capterra.

JazzHR is an equal opportunity employer. All employment decisions are solely based on business needs, job requirements and individual qualifications without regard to race, gender, religion, ethnicity, age or any other status protected by the laws and regulations where we operate.

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